Customer Perception Insights understands that different Business Segments require different feedback methods. Below are examples of the types of Customer Experience evaluation that Customer Perception Insights can perform for a Business.

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Client SegmentMystery ShopCompetitor Mystery ShopPhone CallWebsite ReviewComment CardsMail-in FeedbackOn-line SurveyTraining
Assisted Living ✔︎ ✔︎ ✔︎ ✔︎
Bike Shop ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Car Workshop ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Coffee/Sandwich Shop ✔︎ ✔︎ ✔︎
CPA ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Dental ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Dry Cleaning ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Flower Shop ✔︎ ✔︎ ✔︎ ✔︎
Home Improvement ✔︎ ✔︎ ✔︎ ✔︎
House Cleaner ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Medical Offices ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Oil Change ✔︎ ✔︎ ✔︎ ✔︎
Restaurant ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Retail ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎