Digital Customer Feedback

Customers are given the opportunity to provide instant feedback to the business of their experience.

Customer Retention Center

Generate a customer retention database to create an on-going customer interaction.

Classic
Mystery
Shop

On-site visit by a Mystery Shopper to provide unbiased and customized feedback to the Business Owner.

Competition
Mystery
Shop

The Mystery Shop is done at a Competitors location to provide the Business Owner with compare & contrast data.

Online
Survey

Customers answer a CPI hosted on-line survey on their Customer Experience.

Website
Review

Check to see how easy your website is to use and whether it provides your customers with the information that you want them to have.

Employee
Training

Fully customized Customer Experience Training for your employees.