CPI Toolbox

DIGITAL CUSTOMER FEEDBACK

DIGITAL CUSTOMER FEEDBACK

Customers are given the opportunity to provide instant feedback to the business of their experience.
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CUSTOMER RETENTION CENTER

CUSTOMER RETENTION CENTER

Generate a customer retention database to create an on-going customer interaction.
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CLASSIC MYSTERY SHOP

CLASSIC MYSTERY SHOP

On-site visit by a Mystery Shopper to provide unbiased and customized feedback to the Business Owner.
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COMPETITION MYSTERY SHOP

COMPETITION MYSTERY SHOP

The Mystery Shop is done at a Competitors location to provide the Business Owner with compare & contrast data.
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WEBSITE REVIEW

WEBSITE REVIEW

Check to see how easy your website is to use and whether it provides your customers with the information that you want them to have.
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ONLINE SURVEY

ONLINE SURVEY

Customers answer a CPI hosted on-line survey on their Customer Experience.
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EMPLOYEE TRAINING

EMPLOYEE TRAINING

Fully customized Customer Experience Training for your employees.
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